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How to return products

In latiendadeelectricidad.com we have the best quality in our material, and our only purpose is that you are completely satisfied, but if you wish, you have a period of 15 days from the date of receipt of the order to return your products.

Steps to follow

Through our website:

If you have placed the order through our web LaTiendaDeElectricidad.com :

  1. Log in to your account and click on the "History and details of my orders"
  2. Search for your order and click on "details "
  3. Select the products you want to return
  4.        Select the product or products to return
  5.        Explain briefly the reason for the return
  6.        Click on "request return"

Amazon:

  1.        Access your Amazon account
  2.        Click on "my orders"
  3.        Look for the corresponding order and click on "return products"
  4.        Select a reason for the return and send the request

Ebay:

  1.        Sign in to your eBay account
  2.        Search your order in the history
  3.        Click on "return products"
  4.        Explain the reason for the return and send the request

Manomano:

  1.        Sign in to your Manomano account
  2.        Search your order in the history
  3.        Click on "return products"
  4.        Explain the reason for the return and send the request

What to do after?

Once the return request has been sent, we will contact you to notify you of the following steps. As appropriate, we will send a return label (shipments to Spain) or request a pick-up from the carrier (for international or urgent shipments).

Important:


  • In order to make a return the product must be in perfect condition and in its original packaging , ie, the warranty seal of the product or packaging must be intact.
  • The refund of the amount will be carried out by the same form of payment that was made at the time of ordering. 
    The cost of sending and returning to our facilities will be borne by the customer , as well as the bank charges that may cause such return, except for error of latiendadeelectricidad.com.
  • Returns of used or damaged products will not be accepted due to misuse of the product.
  • The cost of return shipping to our facilities will be the same as the one-way, except for free shipments, in which you will charge the usual one-way price (depending on destination).

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