Dear customer of Latiendadeelectricidad.com,
We have recently faced a significant challenge due to the DANA that has severely affected our region, placing us at the epicenter of the disaster. The intense rains and adverse weather conditions have directly impacted our logistical operations and our ability to meet usual delivery times.
The DANA has caused flooding and damage to key infrastructures, affecting the transportation routes we use to deliver your orders. As a result, we have experienced significant delays in processing and shipping products. We understand that these delays may cause inconvenience, especially when it comes to essential products for your projects and daily needs.
Our Commitment to You
Despite the difficulties, our commitment to service quality and your satisfaction remains unwavering. We are implementing measures to mitigate the effects of this situation:
- Strengthening the logistics team
- Collaborating with alternative carriers
- Proactive communication with all our manufacturers to stay informed of any updates
Returning to Normalcy
Although the situation has been truly challenging, we are making progress toward normalizing our operations. Each day, our team works tirelessly to overcome obstacles and restore our services to the level of efficiency you expect and deserve.
Your Understanding is Invaluable
We deeply appreciate all your expressions of support; each one encourages us to keep moving forward. At this time, your patience and understanding are crucial to us. We recognize that delays can be frustrating, but we assure you that we are doing everything possible to minimize any inconvenience.
Once again, we thank you for your support and assure you that we are doing everything possible to restore normalcy in our deliveries.
The team at latiendadeelectricidad.com