Make an order in our store, electricity is easy online, and we want you to do so with total confidence. For that reason, we offer here all the information you need to know to fulfill your orders. For a more complete and extended, you can take a look at our terms and conditions here.
If you need advice before you make your purchase, please contact us via email or the contact form. In this way we can give you a proper solution with a greater margin of time to suit your needs.
You can review our shipping rates here. We have different modalities of delivery in peninsula and internationally.
Hooray! We have received the order. We'll get to work as soon as possible. Please note that the shipping time frame that you have chosen, start counting from the moment the order is shipped, not from being performed.
Preparation in order process. The preparation time may vary according to the location of the products, you can see the availability on the tabs of the products.We work with different stocks that we constantly update. When you have multiple stores of origin, we can offer a greater number of references, and an extensive catalog of articles. With great manufacturers, we work with stock direct factory, so we have a greater amount of items in stock.
Any reference that for reasons beyond assume a delivery time longer than usual will be informed by e-mail to inform at all times the deadlines of the purchase process.
Delivery of the package to the carrier. We offer different types of shipping. You can visit the page for shipping fee where they appear in specified forms of shipping available. When we do an expedition, we offer the tracking number that the company offers messaging, so that you can make the track at all times.
It is important that you provide us with your phone number and a clear direction to be able to make a fast delivery.
It is likely that during the early hours to bring you the follow-up, does not appear. This is due to that the package has not been managed in the central logistics of the transportation company, but don't worry, everything is going well.
Order delivered. We do everything possible to manage your orders as quickly as possible, if you detect any anomaly with any shipment, please contact us to fix the unexpected as soon as possible.
Once the order has been delivered, you have 15 to return the products you don't want to. You can read carefully the instructions and conditions in our returns section, which you can do from the website itself.